Shipping policy

At JEE SAHAB Designer Studio, every product is crafted with care and dispatched safely using Delhivery, one of India’s most reliable logistics partners.
We deliver across India to all major Pincodes.

🕒 Processing & Dispatch Time

Our products are Made-to-Fit or Made-to-Order.
Typical timelines:

Current Collection

Processing & tailoring time: 2–3 working days

Dispatch: Within 3–4 working days

Delivery time: 2–6 days, depending on your Pincode

Signature Archive (Recreated Designs)

Fabric confirmation: 1 day

Production timeline: 3–7 working days

Delivery time: 2–6 days, depending on location

You will receive an order confirmation email immediately after purchase.

🚚 Shipping Partner – Delhivery

All orders are shipped through Delhivery Surface or Express, depending on:

Product weight

Pincode serviceability

Urgency

✦ Features:

Real-time tracking

Daily pickup

Delivery to 18,000+ Pincodes

Secure packaging & handling

📦 Shipping Charges

We offer:

Free shipping on all prepaid orders

No COD option available (our garments are customized/made-to-fit)

Additional charges may apply only in rare cases:

Remote location delivery

Heavy-weight wedding sets
Our team will inform you before processing.

🔎 Order Tracking

Once dispatched, you will receive a Delhivery tracking link via:

  • Email
  • SMS
  • WhatsApp (if enabled)

You can track your shipment anytime at homepage:
https://www.delhivery.com/

💬 Delivery Issues / Delays

Although 95% of Delhivery shipments arrive on time, delays may occur due to:

  • Weather conditions
  • Festival season backlog
  • Remote region routes
  • Pincode restrictions

If your order is delayed more than 48 hours beyond the expected delivery date, please contact us on WhatsApp and we will raise an escalation with Delhivery support.

🛑 Non-Deliverable Areas

If Delhivery does not service your pincode:

We will inform you within 24 hours

Alternate courier may be used

If no courier serves the area, a full refund will be processed

📦 Damaged or Tampered Package

If you receive a package that is:

  • Tampered
  • Torn
  • Re-taped
  • Opened

Please record an unboxing video and contact us within 24 hours.
We will file a claim with Delhivery and assist with exchange/replacement.

🏬 Store Pickup

If you wish to collect directly from our studio, you may request In-Store Pickup on WhatsApp.

❗ Important Notes

Our garments are custom-made, so delivery timelines include production time.

Delivery time may vary during EXCLUSIVE wedding season (Oct–Jan).

Customers are responsible for providing the correct address & mobile number.

Missed deliveries due to customer unavailability will be reattempted by Delhivery.

📞 Need Help With Shipping?

For any shipping or delivery query, reach us at:
✔ WhatsApp: +9196433 88866
✔ Email: jeesahabstudio@gmail.com