Refund policy
JEE SAHAB Refund, Return & Cancellation Policy
1. No Returns
Due to the made-to-fit and wedding-wear nature of our products, we do not accept returns on any orders.
Each outfit is handcrafted based on your selected size and post-order fit confirmation, and therefore cannot be resold.
2. Exchange Policy
We offer an exchange for size only, under these conditions:
Request must be raised within 24–48 hours of delivery
Product must be unused, unaltered, and with all tags
Only size exchange is allowed (no design or product change)
Exchange is subject to available fabric/stock
If the size you need is not available, our team will help with minor alterations.
3. Cancellation Policy
You may cancel the order before customization begins, which includes:
Before size/measurement confirmation
Before fabric cutting
Before production starts
Once customization has begun, the order cannot be cancelled.
4. Damaged / Wrong Item
In the rare case of defect or wrong product delivered, contact us within 24 hours with video & photos.
We will provide a replacement.
5. Made-to-Order & Archive Designs
For Signature Archive designs (recreated designs), cancellation/return is not allowed once production begins, as the garment is made specially for you.
6. Need Help ?
For any Return and Refund query, reach us at:
✔ WhatsApp: +9196433 88866
✔ Email: jeesahabstudio@gmail.com